Category: customer-service

How Klarna Used an AI Chatbot to Do the Work of 700 Workers

Klarna, a Swedish e-commerce company, made a major breakthrough with its internal processes, having implemented a highly refined customer service ticketing system with AI. This led to incredibly heightened efficiencies...

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How to Leverage Social Media for Customer Service: Excellence in Digital Marketing

Optimize your customer service approach with our in-depth guide to Social Media Customer Service Strategies. Discover the pivotal role of social media, meet evolving consumer expectations, and perfect the art of engaging with your audience. Navigate challenges like data privacy regulations...

Unlocking the Power of Chatbots: How They Can Revolutionize Your Customer Service

Originally Posted on CharlesLange.Blog As the world becomes increasingly digital and customers demand faster, more personalized service, businesses are turning to chatbots to improve their customer experience. Chatbots are an increasingly popular tool that can help businesses interact with customers quickly...

The Top 5 Uses of ChatGPT for Boosting Productivity and Wealth

Photo by Jonathan Roger on Unsplash ChatGPT is a state-of-the-art natural language processing model developed by OpenAI. It is capable of generating human-like text in response to various prompts, making it an incredibly versatile tool for a wide range of applications....