What Does Google SGE Mean for Local Search (And Local SEO)?

With more than 90% of people discovering local businesses online, it’s no wonder companies want to know how Search Generative Experience (SGE) will affect local search results. Based on initial research, Google’s SGE will present an opportunity — versus challenge — to local brands.

Learn how Google SGE for local search will accelerate visibility (and how to optimize for it) now!

What is Google SGE?

Google SGE, also known as Search Generative Experience, is an ongoing Google Search experiment. Search Generative Experience uses AI models like Gemini to generate AI-powered snapshots intended to answer the user’s search intent and provide common follow-up questions.

What is Google SGE for local search?

According to Google, SGE for local search “provide[s] context about local places, using AI-powered insights that make it easy to compare and explore options.” These insights can include summarizing the business’s capabilities and reviews, as well as showing the company’s location on a map.

How does Google SGE affect local searches?

Google SGE affects local searches in a few ways, including the following:

• Visibility: Search Generative Experience appears above organic search results and below paid ads. Because SGE snapshots have an average height of 1764 pixels, this setup significantly decreases the visibility of organic search results.
• Functionality: Compared to Google Search, Search Generative Experience operates as an answer engine vs. a search engine. Besides providing AI-powered overviews in response to a user’s search, users can also engage with SGE via recommended or custom questions.
• User journey: According to Google, local searches “often have multiple angles or dimensions to explore.” With SGE, people can explore those angles from within SGE, though Google states, “people can explore a wide range of content…on the web” from SGE.
• User adoption: Whether users adopt Search Generative Experience is the biggest (missing) piece to its impact on local (and non-local) search. According to Google CEO Sundar Pichai, “Our early testing shows that we’ll be able to get [generative AI in search] right.”

While the above factors tremendously influence non-local searches, their impact on local search results is lessened. Why? SGE snapshots for local searches are almost identical to local 3-packs, which means these snapshots require users to opt-in vs. generating by default.

How does Google SGE affect local SEO?

Because Google SGE affects local searches, it will affect local search engine optimization (SEO). For example, companies might see a decrease in organic search traffic, which could affect key business metrics, like phone calls, in-store visits and sales, and online lead generation.

As a result, companies will have to reset benchmarks and expectations for local SEO efforts.

You can reset performance benchmarks through an SGE traffic impact assessment, which will evaluate which keywords are most likely to generate fewer site visits because of SGE snapshots and whether your business appears in those snapshots.

It’s worth mentioning that SGE’s impact on local search is significantly less than traditional search.

Should I optimize for location-based SGE snapshots?

Yes.

Even though location-based SGE snapshots require users to take action to generate them, Search Generative Experience is still an evolving Google Search feature — users have to opt-in via Google Labs to access it — and its snapshots could change to offer unique value to local searches.

Plus, appearing in these snapshots (no matter how little or how much users generate them) gives your company additional visibility in Google Search, both in and outside Search Generative Experience.

How to optimize for location-based SGE snapshots

Learn how to optimize for location-based SGE snapshots with the tips below:

1.      Continue local SEO

Businesses that appear in SGE snapshots practice local search engine optimization. So, don’t stop investing in local SEO strategies, like claiming local listings, building on-site location content, and growing online reviews.

If you practice traditional search engine optimization, continue investing there, too. Sites with a strong SEO program are the ones that most often rank in Search Generative Experience snapshots, so it’s critical to maintain SEO efforts.

When discussing SGE and its effect on existing performance benchmarks, remember to explain the importance of traditional and local SEO in maximizing potential organic traffic. Otherwise, leadership can miss that SEO is still valuable — and critical — to business growth.

2.      Claim local listings

While a part of local search engine optimization, it’s worth mentioning the value of claiming local listings as a part of optimizing for local SGE results. That’s because most location-based SGE snapshots display a carousel similar to the local 3-pack.

You can claim several local listings, including:

• Google Business Profile
• Apple Maps
• Bing Places

Optimize these local listings with as much relevant information as possible, including:

• Name
• Address
• Phone number
• Business hours
• Products or services

This information helps Google understand your business and its capabilities, like whether it provides 24H service, which is critical to featuring in a long-tail search result, like “24 hour emergency plumber near me.”

Keep your listings updated, too — local listing management software can help!

3.      Earn a Google Knowledge Panel

Google Knowledge Graph is one of the databases (Google Shopping Graph is another) that Search Generative Experience references when generating SGE snapshots. Getting a Google Knowledge Panel is the avenue to entering Google Knowledge Graph, which contains information on:

• People
• Places
• Things

Acquiring a Google Knowledge Panel takes time because it requires Google to recognize your business as an entity. Some common strategies include creating an “About Us” page (which is also helpful for SGE snapshots), building a reputable backlink profile, and using Organization markup.

4.      Optimize Google Business Profile

Google Business Profile is one of the most critical pieces of local SGE optimization. That’s because most location-based SGE snapshots use (and link to) Google Business Profiles. So, doing more than the basic local listing optimizations is important.

For example, consider also:

• Adding images of your location, team, and work
• Uploading common questions and answers
• Creating a Google Posts calendar for holidays, specials, and other announcements
• Selecting relevant Google Business Profile categories
• Providing additional details, like parking availability, holiday hours, and more

You can also consider allowing online appointments or online messaging. If your team can’t support these offerings, that’s okay! Offering them and then not fulfilling them will only create user frustration.

5.      Add Products or Services to Google Business Profile

While a type of Google Business Profile optimization, products or services deserve a solo mention because they provide Google with helpful information about your business and its capabilities. This information can then appear in SGE snapshots.

With products or services, you can share:

• Your offerings
• Your prices
• Your availability

Long-tail searches can reference these offers, like “24h emergency plumber for broken toilet.” In the below SGE snapshot, the AI-generated overview mentions information specific to this search, like “can fix toilet issues” and “Dispatches quickly for toilet overflow.”

Notice how the featured images also change to use ones that include toilets vs. other pictures from the business. When uploading product or service images, use an image representative of the service to maximize your SGE appearance.

6.      Use LocalBusiness markup

LocalBusiness markup is another effective SGE optimization for local searches. Markup provides the AI models behind Search Generative Experience with valuable data about your business, like its name, address, and phone number.

7.      Grow online reviews

Online reviews are critical to local SEO and local SGE optimization. That’s because most local-based SGE snapshots will use information from reviews, like “Some say the technicians are knowledgeable” or “Some say the technicians are professional.”

Attracting online reviews that provide details about the user’s experience, like whether the team was friendly, timely, and professional, will offer more value for this SGE optimization since those reviews provide context.

When it comes to earning online reviews, consider informing users via:

• Physical materials, like business cards or receipts
• Digital materials, like in an email signature or newsletter

However, do not incentivize reviews for Google Business Profile — it’s against Google’s policies.

Start growing your local SGE visibility

Evaluate Search Generative Experience’s potential impact on your business, and start optimizing for SGE snapshots with the above tips. Or, for professional guidance, consider our Google SGE optimization services. Just contact us online to learn more!

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